The only customer service of its kind in Europe


A call centre dedicated to the Le Chai brand available 5 days a week (call-outs 6 days a week), manned by trained and experienced advisers who manage incoming calls in real time and offer a personalized service whatever the request.

Spare parts

Stocking of spare parts for all products sold by the Le Chai brand for an immediate response to the needs of customers and distributors throughout Europe. Delivery within 24-48 hours in France and 72 hours in Europe.


The technical analysis centre monitors the quality of the products sold by the Le Chai brand. Quality monitoring analysis is regularly carried out.

Customer Service

For all issues related to spare parts that require repairs/installation, please request a call-out.